Xibajee's Privacy Policy – Our Commitment to Protecting Your Information

1 Introduction & Definitions

Xibajee (hereinafter "we", "us", "our", or "the platform") prioritizes user privacy above all else. This Privacy Policy describes how Xibajee collects, stores, uses, and protects your personal information. By using our website or services, you are deemed to accept and agree to this Privacy Policy.

In this policy, "personal information" means any information that directly or indirectly identifies you — such as your name, email address, phone number, IP address, or payment information. Xibajee collects only information essential for providing our services.

2 What Information We Collect

Xibajee may collect your information in various ways. Below are the details:

Directly from You

We store the information you provide when registering, logging in, or contacting us. This includes:

• Full name and date of birth
• Email Address & Phone Number
• Residential Address
• Documents submitted for identity verification (KYC)
• Payment details (card number or mobile banking number)

Automatically Collected Information

When you use Xibajee, certain information is automatically collected:

• IP Address & Device Type
• Browser Information & Operating System
• Login timestamps and page visit history
• Cookie & Session Data
• Gaming Activity & Transaction History

Type of Information	Purpose of Collection	Retention Period
Identity Information	Account Verification & KYC	5 years after account closure
Payment Information	Transaction Processing	7 years after the transaction
Device & IP Information	Security Monitoring	Up to 12 months
Gaming History	Service Improvement & Dispute Resolution	3 Years
Cookie Data	User Experience Improvement	Session to 24 months

3 Purpose of Data Use

Xibajee uses your collected information solely for specified and legitimate purposes. We will never use this information for any other purpose without your consent.

• Account Management: For creating, verifying, and maintaining your account.
• Service Delivery: For gaming services, payment processing, and customer support.
• Security Assurance: For fraud prevention, account protection, and detection of suspicious activity.
• Legal Obligation Compliance: To comply with government regulations and regulatory authority requirements.
• Service Improvement: To improve platform functionality and enhance the user experience.
• Contact: To send you important notifications, account updates, and promotional offers (subject to consent).

4 Data Storage & Security

Xibajee employs industry-leading security technology to protect your personal information. All data stored on our servers and databases is kept in encrypted form.

Our security measures include:

• SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication: An additional verification layer is in place for sensitive actions.
• Regular Audits: Our security measures are regularly tested by third-party experts.
• Limited Access: Only authorized personnel can access your information.

Your information may be stored on secure servers located in Bangladesh or other countries. Wherever stored, the same level of security is ensured.

5 Sharing Information with Third Parties

Xibajee typically does not share your personal information with any third party. However, in some limited circumstances, it may be necessary:

• Payment Processors: Only the minimum necessary information is shared with trusted payment gateway partners to process transactions.
• Legal Obligations: We are legally obligated to provide information in response to court orders or valid requests from government authorities.
• Fraud Prevention: Information may be shared with regulatory authorities in cases of suspicious activity.
• Service Provider: For certain technical services, trusted third-party providers may have access to limited information, but they must also comply with the same privacy standards.

6 Cookie Policy

Xibajee uses cookies and similar tracking technologies on our website. Cookies are small text files stored in your browser that help improve website functionality.

The Cookies We Use:

• Essential Cookies: Essential for the site to function properly. These cannot be disabled.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage and improve our services.
• Security Cookies: To detect and prevent fraudulent activity.

You can control or disable cookies from your browser settings. Keep in mind that disabling some cookies may affect certain website functionalities.

7 Your Rights

As a Xibajee user, you have several important rights regarding your own information:

• Right to Know: You can see what information we are storing about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In some cases, you can request to limit the use of your information.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Portability: You can receive your information in a common format.

To exercise these rights, contact our support team. We typically respond within 30 business days.

8 Minor Protection

Xibajee is for individuals aged 18 and above only. We never knowingly collect or process personal information from minors. If we discover that a minor's information has been accidentally collected, it will be deleted immediately and the associated account will be closed.

If parents suspect their child is using Xibajee, please contact us. We will take swift action.

9 Policy Changes

Xibajee may update this Privacy Policy from time to time. If there are significant changes, we will notify you via email or site notification. Continued use of the site after changes implies your acceptance of the new policy.

The date of each update will be noted at the top of the page as "Last Updated". To request a previous version, please contact us.

10 Get in Touch

If you have any questions, complaints, or requests regarding our Privacy Policy, don't hesitate to reach out. Our privacy team is always ready to help.

• Email: [email protected]
• Support: FAQ Page Find Answers
• Response Time: Up to 30 business days